Frequently Asked Questions
Do autographed items come with a certificate of authenticity?
All autographed items ship with a certificate of authenticity. Signed By Superstars provides our own holographic tamper-proof sticker on all items in a non-intrusive place. However we do sell many items that are already certified by a third party and will come with a sticker from either JSA, Beckett or PSA-DNA.
What is the Signed by Superstars policy for returns?
See our Returns Policy page for full details.
Are items shipped in protective packaging?
Yes! All 8x10, 11x14 and 11x17 photos are shipped in photo toploaders. Posters are by discretion, most likely rolled up and shipped in a tube. All Funko POP figures sold by SBS are shipped in a soft protective case. In addition your items are packaged securely and will contain bubble wrap and/or packing peanuts if necessary.
How do I earn/redeem/use reward points?
Points (otherwise referred to as Superstars) are earned for every dollar spent on signedbysuperstars.com. Click the yellow star in the bottom right of any page to see more information about your point balance. You can redeem your points for discount codes to use on future purchases. Please note that only a maximum of $100 can be applied to any single order.
Do you ship internationally?
Yes we do. We have been shipping items world-wide for the past 20+ years. Upon checkout you will be charged the appropriate shipping fee for your country.